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Data Recovery Calne

Between the downs and the A4, Calne has swapped bacon for broadband, and its home workers and growing estates now post us the drives their working lives depend on.

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Free diagnostic for every Calne customer. A fixed quote before any work, and in most cases you only pay if we recover your data.

// data recovery for calne

Calne's story is one of reinvention: the old Harris factory town has become one of north Wiltshire's fastest-growing commuter bases, with new estates spreading toward the downs around a high-street core of independents. Its failures reach us accordingly: home-office external drives that refused to mount once a house move was done, family laptops that gave up before school deadlines, USB sticks carrying a small firm's entire paperwork, and the occasional CCTV recorder disk from a shop on Phelps Parade needing footage for an insurer.

Nobody in SN11 needs to find a specialist locally, because the specialist is only a parcel away. Get a quote first, by phone or with the free online diagnostic, then post the device tracked and it reaches our Oxford location the next working day: Oxford Data Recovery, John Eccles House, Oxford Science Park, Robert Robinson Avenue, Littlemore, Oxford OX4 4GP. The diagnostic is free, takes no more than 2 working days from arrival, and ends with a phone call and one fixed written figure.

The terms are the same ones every town on this site gets: for logical recoveries, in most cases you only pay if we recover your data; damaged hardware goes onto the repair bench at 50% upfront, with the balance only if we recover your data; and forensic-class work (ransomware, CCTV, BitLocker) is paid upfront once you accept the fixed quote. Phones, tablets and soldered chips are the three things we turn away. Everything else, from a single memory card to a small server, starts with 0800 689 0668 or the free online diagnostic.

// what we recover

Devices we recover for Calne

// getting your device to us

Post or courier your device from Calne — it's simple

Most customers get a quote first, by phone or with the free online diagnostic, and then post or courier their media to us.

Sending a drive from a computer, laptop, MacBook, iMac, CCTV / DVR or server? Please remove the internal hard drive or SSD and send us just the drive (from a server, every disk, each labelled with its bay), as we don't offer a drive-removal service. We don't recover storage soldered to a motherboard (for example T2 and Apple Silicon Macs and some thin laptops), only drives that can be removed and sent to us. If you're not sure which kind you have, ring us first.

  • Wrap the device in bubble wrap or a padded envelope. An external drive goes whole, in its enclosure with its cable and power supply; bare drives and cards don't need cables.
  • Print and enclose the booking-in & shipping form (PDF) with your name, phone number and a short description of what happened.
  • Get a quote first, by phone or with the free online diagnostic, then post it by Royal Mail Special Delivery or any tracked courier you book yourself, for full insurance in transit.
  • Would you rather hand it over in person? Once you have a quote, you can drop it in at the Oxford lab's reception at the address shown, Monday to Friday, 9am to 5:30pm, no appointment needed.
// send your device to your nearest location

Oxford Data Recovery

John Eccles House, Oxford Science Park
Robert Robinson Avenue, Littlemore
Oxford, OX4 4GP

↓ Print the booking-in & shipping form (PDF)

Mark the package for the attention of Oxford Data Recovery and we'll ring you as soon as we've diagnosed your media.

Still not sure what to send? Call 0800 689 0668 first or use the free online diagnostic.

// calne questions

Common questions

Get a quote first, by phone or with the free online diagnostic. After that it's the bare drive (an external drive stays in its case, with its cable and power supply), bubble wrap, a sturdy box and tracked postage from the post office. That's the whole procedure, and an engineer has it the following working day. Include a note with your name and number inside, or call first if you'd rather talk the packing through with an engineer.
Moves are hard on drives, and a knock in transit can damage the heads. Don't keep plugging it in, and if it clicks or buzzes, leave it off entirely. Get a quote first, by phone or with the free online diagnostic, then send it unaltered, in its case with its cable and power supply, and the free diagnostic will pin down whether you're dealing with a connection fault, corruption or mechanical damage.
Yes. Failed and overwritten DVR drives are regular work, and the footage comes back in playable formats that insurers accept. CCTV recovery is forensic-class, so it's paid upfront once you accept the fixed quote; get your quote first, by phone or with the free online diagnostic, then remove the recorder's drive and send that alone.
All of SN11, including Cherhill, Compton Bassett, Heddington, Bremhill and the rest, is covered on identical postal terms. Distance from the lab makes no difference to price, priority or the 2-working-day diagnostic.

Calne, your data is closer than you think.

Free diagnostic, fixed quote, and in most cases you only pay if we recover your data. Start now or call the freephone.