Five minutes off the M4 and ten from Swindon's western edge, Royal Wootton Bassett commutes hard — and when its laptops, drives and NAS boxes fail, they take the post instead.
Free diagnostic for every Royal Wootton Bassett customer. Fixed quote before any work — no fix, no fee.
Royal Wootton Bassett lives at commuting pace: SN4 fills each morning with traffic for Swindon's business parks and the motorway, and its storage failures have that working flavour — laptops that carry the week between office and kitchen table, external drives backing up home businesses, NAS boxes in the units off Whitehill Way, and family PCs that finally refused to boot. The town's data is working data, and the service is built to get it back without anyone taking a day off.
The lab is closer than people expect — our Oxford location sits under an hour up the A420 — but the parcel makes the trip so you don't have to. Send it tracked to Oxford Data Recovery, John Eccles House, Oxford Science Park, Robert Robinson Avenue, Littlemore, Oxford OX4 4GP, and it lands the next working day; couriers collect from homes and units, and reception accepts hand-ins Monday to Friday 9am–5:30pm if you'd rather deliver it yourself.
Every device gets the same deal: a free diagnostic inside 2 working days of it arriving, then one written, fixed quote before any work. Logical faults run no fix, no fee. Clean-room cases — dropped, flooded or electrically damaged drives — carry half the quote upfront, and the forensic band is settled in full before work begins. Phones, tablets and soldered storage we don't handle; everything else starts on 0800 689 0668.
Most customers post or courier their media to us.
Sending a drive from a computer, laptop, MacBook, iMac, CCTV / DVR or server? Please remove the internal hard drive or SSD and send us just the drive — we don't provide an internal drive-removal service. We don't recover storage soldered to a motherboard (e.g. Apple Silicon Macs and some thin laptops) — only drives that can be removed and sent to us.
↓ Print the booking-in & shipping form (PDF)
Mark the package for the attention of Oxford Data Recovery and we'll call you as soon as we diagnose your media.
Not sure what to send? Call 0800 689 0668 first or use the free online diagnostic.
Free diagnostic, fixed quote, no fix no fee — start now or call the freephone.