England's oldest borough is now one of its most engineered corners — and Malmesbury's technical crowd, and their neighbours, send us the storage their work and memories depend on.
Free diagnostic for every Malmesbury customer. Fixed quote before any work — no fix, no fee.
Malmesbury mixes twelve centuries of history with an unusually technical present: the abbey town at the fork of the Avon has the Dyson campus on its doorstep, filling SN16 with designers, software people and technicians whose home setups look like small labs — NAS boxes, RAID enclosures, multi-drive backups. When those fail, they fail like anything else. Add the Cotswold-edge photographers and the high street's independents, and Malmesbury's parcels to us carry everything from single SSDs to eight-bay arrays.
Distance is no obstacle. Tracked post from Malmesbury reaches our Oxford location the next working day — Oxford Data Recovery, John Eccles House, Oxford Science Park, Robert Robinson Avenue, Littlemore, Oxford OX4 4GP — and insured couriers collect multi-drive systems from homes and offices. The free diagnostic runs inside 2 working days of the drives landing; the quote that follows is fixed, written, and entirely yours to refuse.
Technical customers appreciate terms stated exactly: logical recoveries carry no fix, no fee; damage cases — mechanical, electrical, water, fire — mean clean-room work at half the quote upfront; ransomware, CCTV and BitLocker sit in the forensic band, paid in full before work starts. We don't work on phones, tablets or storage soldered to a board — which includes some recent ultrabooks, so check on 0800 689 0668 if in doubt. Every completed recovery is returned on an encrypted drive, tracked.
Most customers post or courier their media to us.
Sending a drive from a computer, laptop, MacBook, iMac, CCTV / DVR or server? Please remove the internal hard drive or SSD and send us just the drive — we don't provide an internal drive-removal service. We don't recover storage soldered to a motherboard (e.g. Apple Silicon Macs and some thin laptops) — only drives that can be removed and sent to us.
↓ Print the booking-in & shipping form (PDF)
Mark the package for the attention of Oxford Data Recovery and we'll call you as soon as we diagnose your media.
Not sure what to send? Call 0800 689 0668 first or use the free online diagnostic.
Free diagnostic, fixed quote, no fix no fee — start now or call the freephone.