Cirencester is the capital of the Cotswolds, full of firms, festivals and photographers, and when its storage fails, GL7 posts it to our engineers and hears back within 2 working days.
Free diagnostic for every Cirencester customer. A fixed quote before any work, and in most cases you only pay if we recover your data.
Data recovery for Cirencester has a distinctive shape. The town anchors the Cotswolds' working economy, with architects, land agents, event companies and creative studios in the yards off the Market Place and businesses out at Love Lane and on the agricultural estates, and it photographs weddings for half the county: Cotswold venues keep GL7's photographers busy, and their CF and SD cards keep us busy. Alongside the professional work come the household jobs, such as the family PC that won't start and the backup drive that was never quite the backup everyone assumed.
Every job travels the same way: a quote first, by phone or with the free online diagnostic, then tracked post or insured courier to our Oxford location, Oxford Data Recovery, John Eccles House, Oxford Science Park, Robert Robinson Avenue, Littlemore, Oxford OX4 4GP. The lab's reception takes hand-ins Monday to Friday, 9am to 5:30pm, no appointment needed, but almost nobody drives, because next-day tracked postage from Cirencester's post office does the journey better. The free diagnostic is finished within 2 working days of the device arriving, followed by one fixed quote in writing.
The terms hold whether it's one SD card or a firm's whole RAID: on logical faults, in most cases you only pay if we recover your data; physically or electrically damaged hardware means repair-bench work at 50% upfront, with the balance only if we recover your data; and ransomware, CCTV and other forensic-class cases are paid upfront in full once you accept the fixed quote. Phones, tablets and soldered-down storage sit outside the service, and if you're unsure, 0800 689 0668 settles it in one call. Coverage runs right round GL7, taking in Fairford, Lechlade and South Cerney, and out to Tetbury and the villages between.
Most customers get a quote first, by phone or with the free online diagnostic, and then post or courier their media to us.
Sending a drive from a computer, laptop, MacBook, iMac, CCTV / DVR or server? Please remove the internal hard drive or SSD and send us just the drive (from a server, every disk, each labelled with its bay), as we don't offer a drive-removal service. We don't recover storage soldered to a motherboard (for example T2 and Apple Silicon Macs and some thin laptops), only drives that can be removed and sent to us. If you're not sure which kind you have, ring us first.
↓ Print the booking-in & shipping form (PDF)
Mark the package for the attention of Oxford Data Recovery and we'll ring you as soon as we've diagnosed your media.
Still not sure what to send? Call 0800 689 0668 first or use the free online diagnostic.
Free diagnostic, fixed quote, and in most cases you only pay if we recover your data. Start now or call the freephone.