The cathedral city sits a county away from any lab worth the name — which suits the parcel network perfectly. Salisbury's failed storage travels tracked, gets examined free, and comes home readable.
Free diagnostic for every Salisbury customer. Fixed quote before any work — no fix, no fee.
Salisbury data recovery has a broader catchment than most towns on this list, because south Wiltshire works in so many registers at once. The Close and the streets off the Market Square hold solicitors, architects and agencies whose case files live on office machines; Churchfields industrial estate and the Southampton Road parks run older workstations and small servers that fail without ceremony; the science campuses east of the city employ people whose home NAS boxes are serious kit; and the garrisons across the Plain — Bulford, Tidworth, Larkhill — send laptops that have survived postings abroad only to die in Wiltshire. All of it reaches us the same way: a tracked parcel and a free bench examination.
The mechanics are simple from any SP postcode. Wrap the bare drive or the whole external unit well, post it tracked from Fisherton Street or any sub-office, and it is normally in front of an engineer the next working day at our Oxford location — Oxford Data Recovery, John Eccles House, Oxford Science Park, Robert Robinson Avenue, Littlemore, Oxford OX4 4GP. Reception takes hand-ins Monday to Friday 9am–5:30pm for anyone driving the A346 anyway, and servers and multi-drive systems from Salisbury business addresses come in the same way — every disk marked with its bay, the whole set boxed together and sent insured.
What happens next is fixed policy, not sales talk. The diagnostic is finished inside 2 working days of arrival and costs nothing; you then get the fault, the honest odds and one written figure. Purely logical work — deletion, corruption, a drive that mounts but won't read — runs no fix, no fee. Mechanical, electrical, water or fire damage needs the clean room, and half the quoted figure is paid upfront for donor parts and bench time; ransomware, CCTV recorders and BitLocker jobs sit in the forensic band and are paid in full before work begins. Phones, tablets and storage soldered to a motherboard are outside the service — one call to 0800 689 0668 settles any doubt.
Coverage runs the full ring of south Wiltshire: Amesbury and the Stonehenge visitor economy's photographers, Wilton, Downton, Alderbury, Laverstock, Old Sarum and the Winterbourne villages all post on identical terms. And the service doesn't stop at the county sign — Shaftesbury data recovery cases cross from Dorset regularly, with Tisbury, Mere and Gillingham using the same tracked envelope and the same free diagnostic as the city itself.
Most customers post or courier their media to us.
Sending a drive from a computer, laptop, MacBook, iMac, CCTV / DVR or server? Please remove the internal hard drive or SSD and send us just the drive — we don't provide an internal drive-removal service. We don't recover storage soldered to a motherboard (e.g. Apple Silicon Macs and some thin laptops) — only drives that can be removed and sent to us.
↓ Print the booking-in & shipping form (PDF)
Mark the package for the attention of Oxford Data Recovery and we'll call you as soon as we diagnose your media.
Not sure what to send? Call 0800 689 0668 first or use the free online diagnostic.
Free diagnostic, fixed quote, no fix no fee — start now or call the freephone.